Privacy Policy

Last updated: October 17, 2026

QIKA (“we”, “us”, “our”) is operated by Nanyang Qika Trading Co., Ltd. (南阳奇咔商贸有限公司), a company registered in the People’s Republic of China. This Privacy Policy explains how we collect, use, and protect information when you visit qikatrading.com, apply for a wholesale account, place an order, or communicate with us by email or WhatsApp.

1. Information We Collect

  • Business and account information: your name, company name, business registration details, tax ID, job title, email address, phone number, and billing and shipping addresses.
  • Order information: products ordered, order history, payment status, and delivery details.
  • Communications: messages you send us through our website forms, email, or WhatsApp, including your phone number and message content.
  • Technical information: IP address, browser type, device information, pages visited, and cookies.

2. How We Use Your Information
We use your information to:

  • review and approve wholesale account applications;
  • process and deliver orders, and handle payments;
  • provide customer support and respond to inquiries;
  • send order updates, and, where you have agreed, product and allocation updates;
  • prevent fraud and comply with legal and customs requirements;
  • improve our website and services.

3. WhatsApp and Messaging
If you contact us on WhatsApp or give us your phone number for business communication, we may use WhatsApp to reply to your inquiries and send order-related updates. We send marketing messages only to customers who have agreed to receive them. You can opt out at any time by replying “STOP” or by contacting us. WhatsApp’s own privacy practices are described in WhatsApp’s Privacy Policy.

4. Sharing of Information
We do not sell your personal information. We may share it with:

  • payment processors and banks to complete transactions;
  • shipping carriers, freight forwarders, and customs authorities to deliver your orders;
  • website, hosting, email, and messaging service providers who help us operate our business;
  • government or legal authorities where required by law.

5. Cookies
Our website uses cookies to keep the site working (such as your cart and login), and to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some site features.

6. International Transfers
We are based in China and serve customers worldwide. Your information may be processed in China and in other countries where our service providers operate.

7. Data Retention
We keep your information only as long as needed for the purposes above, including to meet accounting, tax, and legal obligations.

8. Data Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain uses. To make a request, contact us at the email below.

10. Changes to This Policy
We may update this policy from time to time. The “Last updated” date shows when it was last revised.

11. Contact Us
Nanyang Qika Trading Co., Ltd. (南阳奇咔商贸有限公司)
Room 2202, Unit 3, Building 1, Minglun Modern City Phase II, No. 415 Xuefeng West Road, Wolong District, Nanyang, Henan, China
Email: zhou@qikatrading.com
Phone / WhatsApp: +86 178 3763 6442

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